How do you Ensure that my Personal Information is Secure?
Every decision we have made about the way our business operates has been made with customer security as a primary concern. Firstly, our website is protected by industry-standard SSL Encryption Technology. Any transaction processed on our website is as safe as an online banking transaction. Secondly, we will never share or release your personal information to anyone other than our researchers and the National Archives or government agency in possession of your records. Finally, we have been approved by the National Archives and Records Administration to provide research services at the National Archives. You can find us on the National Archives Researchers for Hire list. Careless, unethical, or unscrupulous operators are removed from the approved researchers list. Your physical order forms are kept secured in our office, and are shredded at secure government shredding stations every month.