How Does Your Money Back Guarantee Work?
This one is simple. When you order from us your payment consists of a processing fee and a document fee. The processing fee is $39, which covers our time searching for the location of your record, placing the order for it etc. The remainder of your payment is the document delivery fee. Our Money Back Guarantee is that if we can’t access your record and deliver your documents, whatever the reason, no matter how much time we have spent searching for it, we will refund your payment amount, minus our $39 processing fee.